LARRY H Frf

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Verified Reviewer

Poor quality

bought a pair of hurricanes april first never had tevas before love sandals all i wear in summer. 5 months sole is coming off, after finding out return policy glad i got some shoe goo this morning, loved wearing them was going to get a pair of terra fi 5 next spring but will buy cheap pair of chinese sandals for $25 instead of $110 for a cheap pair of chinese sandals
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Loss:
$65
Pros:
  • Love design
Cons:
  • Poor quality
Scott J Gna

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Verified Reviewer

Very poor quality

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My sandals have now shown their 3rd defect in less than 2 years. I've had to pay for two repairs and now there's a 3rd, what can be done? I doubt I'll eve buy another pair
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Loss:
$80
Pros:
  • Comfortable
Cons:
  • Very very low durability
  • Straps have all come unglued

Preferred solution: Full refund

Anonymous
map-marker Los Angeles, California

Availability of proair hfa

No availability of this prescription product in Los Angeles (10 million people). Endless attempts to contact Teva with no solution.
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User's recommendation: Never knowingly purchase or receive any Teva product.

Anonymous
map-marker Los Angeles, California

Availability of proair hfa

Cant get anyone at Teva to resolve this ongoing issue with proair hfa. Answer lines clogged with Adderal issue.
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Anonymous
map-marker Miami Beach, Florida

Wrong address for package

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Trying to change the delivery address of my recent order in the amount of $272.85 of which I was unsuccessful.
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Carol C Mfk

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Verified Reviewer
| map-marker Springfield, Ohio

Question shoe style

I just want to talk to somebody without having to pay any money. I know you Stated that the money would be refunded, but it's hard to trust the Internet. I just wanted to ask a simple question you get a simple answer, and that did not happen
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Preferred solution: Information.

Anonymous
map-marker Naperville, Illinois

Can't reach coustomer service

Quad pay can't get card information changed this is hard to do with out getting pissed I see why you need the actdirect phone number
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mike g Cry

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Verified Reviewer

Soles fell apart

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Teva - Soles fell apart
Teva - Soles fell apart - Image 2
Teva - Soles fell apart - Image 3
Teva - Soles fell apart - Image 4
Bottom part of soles separated from top part. Back in the day these shoes would wear thru before delaminating. Now after only a few wears, the shoes just fall apart. This happened to my last pair also. It is ashame as I have always worn them. May be time to switch brands?
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Loss:
$65
Pros:
  • Comfortable for around florida
Cons:
  • Fall apart and quality is getting bad

Preferred solution: exchange for a pair that will last or refund

User's recommendation: Look for another brand to replace

Jeff C Zph

Defective products

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I have owned 5 pairs of tevas and they all did the same thing. The soles separated in half and had to be glued back together which only lasted a short time.Their products are bad and I do not know why I wasted my money on Poor them other than hoping the next pair would be better.
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Preferred solution: Repair defective soles

User's recommendation: Do not buy

Anonymous
map-marker Corpus Christi, Texas

Sandals fell apart

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The soles of my sandals just fell off after only a few wears :(
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Jeff M Rmw
map-marker Collingswood, New Jersey

Sole separates from rest of sandal

The soles have separated from the rest of the sandal with the last 2 pairs of Teva sandals I have had despite lack of excessive use. Previously Teva sandals were durable and long lasting. That no longer seems to be the case.
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Loss:
$75
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

1 comment
Guest

I have to totally agree.. I've owned and wore Teva sandals year around back in the late eighties and nineties.

I would throw them away after the sole wore through.. Lately, I had several pairs, all of which had to have their soles glued back on. Not cool..This is only after several weeks of wear.

Wth?? Inexcusable, period.

John H Pgl

Sandals falling apart

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I've always loved my Tevas, but recent pairs bought by my sister and nephew have both come apart with very little wear. As other posters say, Teva won't even replace them without sending them in (sister doesn't even have receipt). I would be glad to know of other brands that people have found suitable, especially for outdoor/hiking (many Tevas don't even have grip soles). Thanks
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Min Vwt

TEVa sandals come apart!

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TEVa sandals come apart!
I have teva sandlas that are shrinking - yes shrinking! Apparently they do not hold to warm climates in south Florida. I called them and offered to send them pics as it is very obvious what is happening ... BUT they insist on them being sent in .... and when asked what the remedy would be they say they will only replace them. Tell me Teva, why would I want another pair of poorly made sandals to wear?!
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Reason of review:
Bad quality
Anonymous
map-marker Port Townsend, Washington

Tevas fall apart in warm climates

Tevas fall apart in warm climates
On 8 July, 2016, I phoned and then Emailed TEVA with a photo of my TEVA sandals with the soles falling off . I received a reply saying that they received my message. After waiting several weeks, I phoned them on August 1st. They located my file and asked me to send them the faulty sandals and said they were working on it and would get back to me. 2 weeks later I phoned again. He said they did not receive my faulty sandals. I emailed them a copy of the USPS ticket showing the sandals arrived at their office on August 5th. Hearing nothing for 2 more weeks, I phone again in late August, and again in early September. I was told they were "working on it". No action. I phoned again in early August and they requested that I send them the USPA tracking number (which was on the USPS ticket I emailed earlier) and the "RA number". I did this, and also re-sent the USPS [proof of delivery. It is now October 12th, and I STILL have not heard from TEVA. Lesson learned: If you want good shoes from a company with good customer service, DO NOT BUY TEVA.
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Reason of review:
Bad quality
Susan H Erf
map-marker Birmingham, Alabama

Tevas are not what they used to be!

I love my Tevas! I've got Chacos and Born sandals but my Tevas are the most comfortable! However, I'm becoming disatisfied with their quality as over the last couple of years they have not held up to the outdoor activities. Last year I sent 2 pairs back to the company that had broken and never heard a word back from them. Lost the sandals with absolutely not response! Currently, I have another pair where the sole has come unglued. These sandals are supposed to withstand active outdoor wear, wet and dry--yet mine are NOT! I have tried to email the company, with no success!
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2 comments
Guest

I totally agree. I have used my Tevas about 30 days and both rear strap supports have come unglued on one sandal, and one rear support on the other sandal.

In addition the rubber is coming loose from the straps too.

There is very little ware otherwise and these sandals should last for years! On my last pair I wore out the souls and had to retire them, but not any more!

Guest

As I recall when I bought my Teradactyls about ten years ago, they were guaranteed for life. What happened?

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